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Terms & Conditions

Terms & Conditions

DEFINITIONS AND EFFECT OF CONDITIONS
1. The Company means Stone Computers Ltd.
2. These conditions shall apply to and be incorporated into every agreement between Stone Computers Ltd. and any person, firm or company (“the Customer”) under which the Company supplies goods or services at the request of the customer.
3. These conditions shall supersede all earlier conditions of the Company.
4. These conditions shall take precedence over any conditions of the Customer and shall not be varied without the written consent of a Director of the Company.
DELIVERY
1. Will be within 10 working days
2. Delivery of the goods will be to the Customer’s address
INSURANCE
1. Insurance is provided by CompuCover. CompuCover is underwritten by UK Underwriting Ltd on behalf of Fortis Insurance Limited. Summit Insurance Services Ltd is authorised and regulated by the Financial Services Authority under registered number 300172
2. Download the CompuCover Key Facts document.
3. Download the CompuCover Terms & Conditions.
FRUSTATION etc. (Force Majeure)
1. If the Company is prevented at any time from performing any contractual obligation, or if any loss, damage or injury or delay in delivery is occasioned by or due to any cause beyond the Company’s control including (but without prejudice to the generality of the foregoing expression) the commission of any criminal act shortage of goods, act of war (whether declared or not), civil commotion, accident, strikes or lockouts, Act of God or any restriction imposed by any local municipal government authority (including Customs Authorities) whether British or foreign, the Company shall be entitled forthwith to determine the contract and to be discharged from all liabilities whatsoever to the Customer and the Company shall not be liable for any such loss or damage, injury or delay as aforesaid.
PRICE
1. Unless otherwise stated any prices quoted by the Company are
  - Inclusive of value added tax and any other taxes
  - Inclusive of carriage, packing and insurance
2. Prices quoted are those current at the time of quotation and the price payable by the Customer shall be that which is current at the time of the delivery to the Customer.
PAYMENT
1. Is made by single use credit card issued specifically for Home Access or by credit/debit card for non Home Access Grant Card holders
2. Payment for any additional items will be made by credit/debit card at time of order
3. The Company reserves the right to suspend deliveries where payment is not received in accordance with paragraph (a) of this clause or in accordance with any alternative terms of payment agreed in writing.
4. No cash or other discount is allowed
TELEPHONED ORDERS
1. Are entered onto the specific Home Access web portal and processed through the portal.
TITLE OF GOODS
1. Immediately upon delivery to the Customer of any goods agreed to be sold by the Company to the customer, the Customer shall take legal title in the goods provided payment has been received from the HA single use card or other such card that has been used to purchase additional items.
DRAWINGS etc
1. All drawings, descriptive weights, dimensions and the descriptions all illustrations contained in the sales literature and price lists are approximate only and shall not from part of this Agreement. In addition, drawings, technical documents issued either before or after the conclusion of this Agreement for the use or information of the Customer and such other information as may be supplied to the Customer including specifications shall not be copied, reproduced or communicated to any third party without the Company’s prior written consent.
LOSS OR DAMAGE IN TRANSIT
1. The Customer will be asked to sign a copy of the Company’s or carriers delivery manifest as acknowledgement of receipt of goods. The Customer should inspect the goods carefully, as an unqualified signature shall be deemed to signify the Customers’ acceptance that the goods are in good condition.
GUARANTEE
1. In respect of goods, the subject matter of any warranty or guarantee given by the manufacturers of the same, the Company guarantees to the Customer that such goods will be free from defects caused by faulty materials or poor workmanship for the period of the guarantee or warranty given by the manufacturers. Under this warranty the Company will, at its option, either repair, or give a replacement or issue credit to the Customer for any goods found to be defective due to faulty maintenance by the Company or poor workmanship provided that
  1. the Company is notified in writing within 7 days of the Customer first discovering any such defects and in any event during the currency of such manufacturers warranty or guarantee
  2. examination by the Company of such goods discloses to its satisfaction that such defects exist have not been caused by misuse, neglect, accident, improper storage, installation or handling or by repair or alteration not effected by the Company and.
  3. the Customer shall pay to the Company the cost (as certified by the Company) of any examination of such goods as a result of which the Company denies liability
    1. In the event of theft all users have been provided with a like-for-like replacement of the user device;
    2. The service supports a maximum of 1 insurance claim within the agreed term, (1 year from date of purchase);
2. EXCLUSION OF LIABILITY
  1. Except where provided otherwise in these conditions, the Company shall be under no liability of whatever kind howsoever caused whether or not due to the negligence or wilful default of the Company or its servants or agents arising out of or in connection with the goods. All conditions, warranties or other terms, whether expressed or implied, statutory or otherwise, are hereby expressly excluded providing that nothing in this paragraph shall exclude or restrict any liability of the company for death or personal injury resulting from the negligence of the Company or its servants or agents.
  2. The Company shall not be liable for the loss of or damage to software programs during the repair or upgrade of any goods whether or not the same are under warranty.
  3. The Company shall not be liable for any loss or damage sustained or incurred by the customer or any third party (including without limitation any loss of use of the maintained products or loss of or spoiling of any of the customer’s programs or data) resulting from any breakdown or fault in the maintained products, unless such breakdown or fault is caused by the negligence or wilful misconduct of the Company its employees, agents or sub-contractors, or to the extent that such loss or damage arises from any negligent delay by the Company in providing the relevant services and then only to the extent not excluded by the agreement.
  4. The Company shall indemnify the customer and keep the customer fully and effectively indemnified against any loss of or damage to any property or injury to or death of any person caused by any negligent act or omission or wilful misconduct of the Company, its employees, agents or sub contractors, or by any breach of its contractual obligations.
  5. The customer shall indemnify the Company and keep the Company fully and effectively indemnified against any loss of or damage to any property or injury or death of any persons caused by any negligent act or omission wilful misconduct of the customer, its employees, agents or sub-contractors or by any breach of its contractual obligations.
  6. Except in respect of injury to or death of any person, for which no limit applies, the respective liability of the Company and the customer under sub clauses 11.(a) – 11.(e) in respect of each event or series of connected events shall not exceed the sale price.
  7. Notwithstanding anything else contained in the agreement.
  8. Company shall not be liable to the customer for loss of profits or contracts or other direct or consequential loss whether arising from negligence, breach of contract or howsoever.
3. RETURNED GOODS & CANCELLATIONS
  1. Sale of Goods Act takes precedence however the Customer shall not return goods or cancel orders without the Company’s previous consent. If the Company gives such consent, it reserves the right to make a cancellation charge. A full refund will be made to the Home Access Grant Card.
4. COPYRIGHT, PATENTS, TRADE MARKS AND INTELLECTUAL PROPERTY RIGHTS
  1. The Customer acknowledges that rights in respect of trademarks, trade names, copyrights, patents and other intellectual property rights connected with the goods do not pass to the Customer.
5. HEADINGS
  1. The heading of these conditions are for convenience only and shall have no effect on the interpretation thereof.
6. JURISDICTION
  1. The agreement shall be governed by and construed in accordance with English law and the Courts of England shall have jurisdiction to hear all disputes arising in connection with the agreement

These Terms and Conditions apply to all transactions on this site. Please read them carefully. By purchasing through this website you are entering a legally binding contract. They do not affect your statutory rights.

We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above). You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.